Track your order
Enter the tracking number from your shipping confirmation email to see where your Peaksta gear is right now.
Tracking usually updates 2 to 4 days after dispatch. Orders ship within 1 to 2 business days.
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Most up to date scans and delivery details are on the carrier site.
In transit
- Label created
- In transit
- Out for delivery
- Delivered
Don't have your tracking number?
It's in the shipping confirmation email we sent when your order left the warehouse. Can't find it? Email support@peaksta.com with your order number and we will send it over.
Shipping questions
When will my order ship?
Orders ship within 1 to 2 business days. You will receive a shipping confirmation email with your tracking number as soon as it leaves the warehouse.
My tracking isn't updating
Carriers usually scan a parcel 2 to 4 days after dispatch, and international parcels can go quiet for a few days while in transit between hubs. If nothing has changed for 7 days, email us with your order number and we will chase it for you.
It says delivered but I don't have it
Check with neighbours, your building's mailroom or a safe place first, as carriers sometimes mark a parcel delivered a few hours early. If it hasn't turned up within 24 hours, contact us and we will sort it out.
Can I change my delivery address?
We can update the address until the order leaves the warehouse. Email us as soon as possible with your order number and the new address.